Privacy policy
Vinyl: Collector
Vinyl is an independent app built for people who love records. We believe your collection is personal, and your data deserves to be treated with care. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using Vinyl on iOS or the web. Vinyl is developed and operated by Hollow Signals LLC ("we," "us," or "our").
1. Information We Collect
We collect information necessary to provide and improve Vinyl.
Account information
When you create an account, we may collect your email address, account identifier, and authentication information.
Your record collection
We store information you add to Vinyl, which may include:
Albums, artists, and pressing details
Record conditions, ratings, and estimated values
Personal notes and memories
Photos you choose to upload
Collection information imported from Discogs
This information allows us to organize, display, and synchronize your collection across supported devices.
Camera and photos
Vinyl uses your device's camera or photo library when you choose to identify or add records.
Images may be processed to identify albums, artwork, or pressing information. Where processing involves third-party services, information may be transmitted to those providers as necessary to perform the requested feature.
Usage and diagnostic information
We may collect information about how Vinyl performs and how features are used, including app interactions, device information, errors, and crash reports.
This helps us understand what's working and improve the experience.
2. How We Use Your Information
We use your information to:
Create and manage your Vinyl account
Identify records and organize your collection
Import collection information from Discogs
Generate record valuations and collection insights
Synchronize your collection across supported devices
Diagnose technical problems and improve performance
Respond to support requests
Maintain the security and reliability of Vinyl
We do not use your personal collection notes or memories for advertising.
3. Services We Use
Vinyl uses third-party services to operate and improve the app. These may include:
Supabase
Provides authentication, database infrastructure, and storage for account and collection information.
PostHog
Helps us understand how people use Vinyl so we can improve features and usability.
Sentry
Helps us identify crashes, errors, and performance issues.
Discogs
Provides music catalog information and supports collection imports initiated by users.
Record identification and valuation services
Vinyl may use additional services to identify records, retrieve music information, or calculate estimated values.
These providers may process information necessary to deliver their respective services, subject to their applicable terms and privacy practices.
We do not sell your personal information.
4. Your Collection and Privacy
Your collection belongs to you.
Vinyl stores the information you provide so you can access and manage your records across supported devices.
We do not make your personal notes or memories publicly available as part of Vinyl's standard collection experience.
We may access information when reasonably necessary to provide support, investigate technical problems, protect the service, or comply with legal obligations.
5. Data Storage and Security
We use reasonable technical and organizational safeguards designed to protect your information against unauthorized access, loss, and misuse.
Information may be processed or stored by our service providers in the United States or other locations where they operate.
No online service can guarantee absolute security.
6. Data Retention and Account Deletion
We retain information for as long as reasonably necessary to provide Vinyl, maintain our services, comply with applicable laws, and resolve disputes.
You may request deletion of your account and associated personal information.
When an account is deleted, we delete or de-identify associated information unless retention is necessary for legal, security, or other legitimate purposes.
Some information may remain temporarily in backups before being deleted according to applicable retention schedules.
For help with account deletion, contact us at hello@hollowsignals.com.
7. Analytics and Tracking
We use analytics and diagnostic tools to understand product usage, investigate problems, and improve Vinyl.
Depending on the platform and configuration, these tools may process device identifiers, usage events, technical information, and similar data.
We do not use Vinyl to serve third-party advertisements.
Where required by applicable law or platform rules, we provide appropriate notices, permissions, and choices.
8. Children's Privacy
Vinyl is not directed to children under 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected such information without appropriate authorization, we will take steps to delete it as required by law.
9. Your Privacy Rights
Depending on where you live, you may have rights to:
Access personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal information
Obtain a copy of certain information
Exercise other rights available under applicable privacy laws
To submit a privacy request, contact hello@hollowsignals.com.
We may need to verify your identity before fulfilling certain requests.
10. Changes to This Policy
We may update this Privacy Policy as Vinyl evolves.
When we make changes, we will update the effective date above. If changes are material, we will provide additional notice where required.
11. Contact
If you have questions about this Privacy Policy or how Vinyl handles your information, please contact:
Hollow Signals LLC
Email: hello@hollowsignals.com
Website: https://hollowsignals.com
Vinyl: https://vinylftw.com
Made for the love of records.